2-Box Bundle
RM205.00
Free shipping on 2 boxes or more
Subscribe & Save 15%
RM10 welcome bonus
10% cashback on every order
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Cancellation policy
Managing Your Subscription
ORGANO™ subscriptions can be cancelled, paused, or skipped at any time by logging into your account or by contacting us at support@myorgano.shop or via WhatsApp at +60 17-604 5612.
Cancellation Window
To avoid being charged for an upcoming subscription cycle, cancellation must be completed at least 72 hours before the next scheduled charge date. Requests received within 72 hours of the scheduled charge may not be processed in time to prevent the charge.
Once Charged and Dispatched
Once a subscription order has been charged and dispatched, it cannot be cancelled or refunded under the subscription cancellation policy. We do not offer refunds on the basis of a missed cancellation deadline.
Exceptions
The following issues remain covered under our Return & Refund Policy regardless of subscription status:
- Parcel damaged upon delivery
- Wrong product received
- Parcel lost in transit
- Product quality issue
Contact Us
For subscription queries, contact us at support@myorgano.shop or via WhatsApp at +60 17-604 5612.
